Service Desk vs. Help Desk: What's the difference?

For a company to be successful, it is essential that all aspects of the organization are functioning properly. This includes both the internal and external support system. And how do you make these areas work effectively? With the help of multiple software that have been developed to improve and optimize processes and relationships within organizations, as well as those outside. Today you will learn about two of the most popular ones: service desk and help desk.

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