Freshservice or Jira: which one is a better service desk?  

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Service desks have become a must for companies because of the many benefits they bring. From increasing productivity to faster problem resolution and better communication. 

There’s no doubt that service desks make a big difference for the overall company functioning, and that’s why you decided to choose one for your business. 

In this guide, we present you 2 options of service desks, plus we tell you which are the features you need to look for when choosing this type of tool.

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