Lead with automation and Omnichannel:
A new way of adding cross channel value and prompting self-service using Freshdesk 

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Click to get a glimpse at the benefits of the Freshdesk AI! 

Freshdesk’s goal is to
optimize the workplace 
performance and customer experience in your company. 

The mix among a knowledge base, virtual agents, and IT ticketing software prompts a highly productive and independent workforce focused on creative tasks, customer satisfaction, and valuable 
processes with the option of delegating repetitive task managing processes to AI! 

Join us!
Our webinar 

Lead with automation and Omnichannel:
A new way of adding cross channel value and prompting self-service using Freshdesk 
is focused on exploring Freshworks' impact on creating an Automation culture for your company 



Learn How Freshdesk’s knowledge base works, which has the goal to empower agents and requesters by offering evergreen content based on their incident and problem. This reduces the creation of unnecessary tickets by offering an alternative to the requester.  

24/7 Customer support. Self-service stands as a synonym for empowerment. Freshservice reports indicate that 76% of global customers prefer to first try before recurring to customer service.
For that reason, Freshservice automation also includes the use of humanized chatbots that encourage self-service. 

Investing in the best AI software for your business has never been easier thanks to GB Advisors consultancy and reviewing services. 

Watch GB Advisor’s webinar and set a breakthrough in your business and corporate decision-making and profitability in 2021. 

SPEAKER: Luis Carrillo 

With Freshdesk automation webinar, you will get:

  • How to strategically employ Freshworks automation features into your current activities workflow.  
  • Actionable tips for optimizing your customer relationship management and productivity tracking using Freshdesk automation. 
  • Live demonstration of Freshworks automation.